Refund Terms for PELRANVETHIS

Introduction

Welcome to the refund policy of PELRANVETHIS. This document outlines our commitment to customer satisfaction and establishes guidelines for processing refund requests.

Eligibility for Refunds

Purchases made through PELRANVETHIS are eligible for a refund under the following conditions:

• The request is made within 30 days of the purchase date.
• The product or service received is significantly different from its description.
• The product is defective or damaged upon receipt.

Non-Refundable Items

Certain products and services are not eligible for refunds, including:

• Digital products that have been downloaded or accessed.
• Products on sale or purchased with a discount code.
• Gift cards and vouchers.

Procedure for Requesting a Refund

To initiate a refund request, please follow these steps:

• Email our support team at [email protected] with your order details and reason for the refund request.
• Include any relevant photographs or documentation if applicable.
• Our team will review your request and respond within 5 business days.

Processing Refunds

Once your refund request is approved, the refund will be processed within 7-10 business days. The refund will be issued to the original payment method used during the purchase.

Contact Information

For any questions or further assistance regarding our refund terms, please reach out to us at [email protected].

Amendments

PELRANVETHIS reserves the right to modify these refund terms at any time. Changes will be posted on our website with an updated effective date.

Thank you for choosing PELRANVETHIS. We appreciate your business and are dedicated to ensuring your satisfaction.